Terms of Service

Our commitment to providing magical experiences with clarity and transparency.

Last updated: January 1, 2025

1. Acceptance of Terms

By accessing and using Magic Sunrise Hawaii's services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by the above, please do not use our services.

2. Our Services

Magic Sunrise Hawaii provides sunrise experience services, including but not limited to:

  • Guided sunrise tours and experiences
  • Photography sessions during sunrise hours
  • Meditation and wellness sunrise experiences
  • Private and group sunrise experiences
  • Educational content about Hawaiian sunrises and time

All services are subject to availability and weather conditions.

3. Booking & Reservations

Booking Process

Reservations can be made through our website contact form or by phone. All bookings are subject to confirmation and availability.

Payment Terms

  • Full payment is required to secure your reservation
  • We accept major credit cards and PayPal
  • Prices are subject to change without notice
  • All prices include applicable taxes unless otherwise stated

Confirmation

You will receive a confirmation email within 24 hours of booking. Please review all details carefully and contact us immediately if any information is incorrect.

4. Cancellation Policy

Customer Cancellations

  • 48+ hours before experience: Full refund
  • 24-48 hours before experience: 50% refund
  • Less than 24 hours: No refund

Weather Cancellations

If weather conditions make the experience unsafe or significantly diminish the experience quality, we may cancel or reschedule. In such cases, you will receive a full refund or the option to reschedule at no additional cost.

Our Cancellations

If we must cancel due to unforeseen circumstances, you will receive a full refund or the option to reschedule.

5. User Conduct

By using our services, you agree to:

  • Respect other participants and our guides
  • Follow all safety instructions and guidelines
  • Respect the natural environment and leave no trace
  • Arrive on time for scheduled experiences
  • Inform us of any medical conditions that may affect your participation
  • Not engage in any illegal or disruptive behavior

6. Limitation of Liability

Participation in our sunrise experiences involves certain inherent risks. By booking our services, you acknowledge that:

  • You participate at your own risk
  • Magic Sunrise Hawaii is not liable for personal injury, property damage, or other losses
  • You are responsible for your own health and fitness to participate
  • Weather conditions can change rapidly and may affect the experience

Insurance

We strongly recommend that you carry appropriate travel and health insurance. Magic Sunrise Hawaii does not provide insurance coverage for participants.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

By using our services, you consent to the collection and use of your information as outlined in our Privacy Policy.

8. Modifications to Terms

Magic Sunrise Hawaii reserves the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of any modifications.

We encourage you to review these terms periodically to stay informed of any updates.

9. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: [email protected]

Phone: (808) 555-SUNRISE

Address: Hawaiian Islands, Paradise Found